Zycoo Grandstream FXO issue

Zycoo Grandstream FXO issue

Hi Guys
My issue is when some rings the FXO line at there end it rings 3 times (not at the Grandstreams ) then at there end it changes to a different tone so they hangup
not sure where the issue is at the grandstream or the Zycoo

All help is greatly apreciated
regards
Mitchell Chapman