Voicemail to Email

Overview

Zycoo IPPBX is built on the Asterisk platform and supports the standard SIP protocol. It can connect to IMS SIP trunks from ITSPs (Internet Telephony Service Providers) as well as SIP endpoints.

This document provides instructions for configuring voicemail to email functionality.

Voicemail to Email Setup Guide

1. Configure SMTP Settings

Step 1.1: Log in to the IPPBX Web Portal

Log in to the IPPBX web interface using the admin account.

Step 1.2: Navigate to Mail Server Settings

1. Navigate to System → Email Services → Mail Server Settings
   

Step 1.3: Configure SMTP for Gmail (Example)

Important Note: For Gmail accounts, you must use an App Password instead of your regular login password. Please generate an app password from your Google Account settings before proceeding.

1. Enter your Gmail address

2. Enter the App Password (not your regular Gmail password)

3. Complete any additional SMTP server fields as required by your email provider

Step 1.4: Test the SMTP Configuration

After updating the password in the Mail Server Settings section, click the Test button to send a test email.

• If you receive the test email → Your SMTP configuration is correct

• If you do not receive the test email → Please verify your SMTP settings and credentials

Step 1.5: Enable Voicemail to Email

1. Navigate to System → Email Services → Voicemail to Email Settings

2. Configure the following options:

2. Configure the Extension Email Address

Step 2.1: Navigate to IP Extensions

1. Navigate to Telephony → Extensions → IP Extensions

Step 2.2: Add Email Address to Extension

2. Click the Edit button corresponding to extension 100

3. Fill in the Email field with the recipient's email address

4. Save the configuration
   

Step 2.3: Test the Voicemail to Email Functionality

1. Leave a voicemail message for extension 100

2. The voicemail will be automatically sent to the configured email address as an attachment