Auto Provision

Overview

Zycoo IPPBX is built on the Asterisk platform and supports the standard SIP protocol. It can connect to IMS SIP trunks from ITSPs (Internet Telephony Service Providers) as well as SIP endpoints.

This document provides instructions for automatic phone configuration (auto provision) using the IPPBX.

Important Notice

Before proceeding, please ensure the following requirement is met:

• The IP phone and the IPPBX must be on the same IP segment (local network)

• They must not be on different VLANs

Auto Provision Setup Guide

1. Configure Auto Provision Settings

Step 1.1: Log in to the IPPBX Web Portal

Log in to the IPPBX web interface using the admin account.

Step 1.2: Navigate to AutoConfig

1. Navigate to Addons → AutoConfig

Step 1.3: Discover Phones

Click the Scan button to discover phones on the network.

Important Note: Your phone brand must be listed in the Manufacturer dropdown menu under the "New" section. If your phone brand does not appear, please refer to Section 5 (Custom Phone Model).

2. Configure Extension Options for the Phone

Click the Edit button  to configure extension options for the detected phone.

3. Apply Configuration and Reboot

1. Tick (select) the desired phone item

2. Click Reboot

Note: After the phone reboots, it will automatically receive the configuration from the IPPBX.

4. Configure Advanced Options Using Custom Template

Step 4.1: Create a New Custom Template

1. Click New under the Custom Template section

2. Configure the following template parameters:

Step 4.2: Modify Template Options

You can change various options within the template, including but not limited to:

• SNTP server address (for time synchronization)

• Call Waiting feature settings

Important Note: If you are unsure about which options can be modified, please contact your phone manufacturer's support team to confirm which parameters are compatible with your phone model.

5. Create a Custom Phone Model (For Unlisted Models)

If your phone model is not listed in the Phone Model dropdown menu under the Devices section, please follow the steps below.

Step 5.1: Create a New Custom Phone Model

1. Click New to create a new phone model

2. Base the configuration on an existing similar phone model
   

Step 5.2: Locate and Apply the Custom Model

1. Navigate to the Devices menu

2. Find the newly created phone model (e.g., X301P) in the list

3. Configure your phone using this custom model