T100 / T200 / T600 Basic Configuration Guide

Overview

Zycoo IPPBX is built on the Asterisk platform and supports the standard SIP protocol. It can connect to IMS SIP trunks from ITSPs (Internet Telephony Service Providers) as well as SIP endpoints.

This document provides instructions for the initial configuration of the Zycoo IPPBX.

1. Log in to the Device Web Portal

Enter the IP address into your Chrome browser using the following format:

https://192.168.1.100

Default IP Addresses:

Recommendation:
It is recommended to connect the WAN port to your local network switch, as the WAN port supports default gateway configuration, while the LAN port does not.

The WAN and LAN ports are separate network interfaces. If you need to use both ports, please configure them on different IP segments.

First-Time Login:
A security warning may appear when logging in for the first time. Please click Advanced and proceed to continue accessing the portal.

Default Login Credentials:
Username: admin
Password: admin

2. Create Extension Numbers

1. Navigate to Telephony → Extensions → IP Extensions

2. Click the Bulk Add button to create multiple extensions

Example Configuration:

Field	Value
Start Extension Number	801
Count	50
Password	Zycoo123

This will create extensions 801 through 850 (50 extensions in total).

3. Click the Edit icon next to any extension to view its extension number and password
   

Connecting an IP Phone:

1. Connect an IP phone to your local network and identify its IP address
2. Enter the phone's IP address into your Chrome browser to access the phone's web portal
   
3. Default login credentials: username admin / password admin


Adding a Single Extension:
If you choose to add a single extension instead of using Bulk Add, the default extension length is 3 digits. To change the number of digits, modify the User Extension Number Range setting. This will not affect existing extensions.

Setup Incoming Calls

1. Navigate to Telephony → Inbound Control → Inbound Routes

2. Click the Add button to configure the destination for your trunk
   

Example IVR Configuration:

Action	Destination
Press 1	Department 0400, 801
Press 2	Department 0401
Press 0	Extension 860

Custom Prompts:

1. Navigate to Audio Library → IVR Prompts
2. You can upload your own audio prompts to replace the default files
   

Audio Format Conversion:
If your custom prompt does not play when calling in (e.g., from your mobile phone or by dialing 0600 from an IP phone), please convert your audio file to WAV format. You may use the online conversion tool at:
https://g711.org

4. Setup Outbound Calls

Dial Rules

Key for Dial Pattern – Wildcard Characters:

Character	Description
X	Any digit from 0 to 9
Z	Any digit from 1 to 9
N	Any digit from 2 to

Navigate to Telephony → Outbound Control → Dial Permission

Ensure that DialPlan1 includes the DialOut permission

5. Assign DialPlan1 to an Extension

Confirm that the Dial Permission assigned to your extension is DialPlan1.

6. Enable Call Recording for an Extension (Optional)

If call recording is required, enable this feature for the desired extension.

7. Setup System Time and Time Zone

1. Navigate to System → Region/Time

2. Select your location from the Country/Region list

Note: If your country or region is not listed, please try selecting "Other."